Debating Intensely

November 14th, 2007

A few weeks ago Seth Levine sent me an invite to check out Intense Debate… it is a blog commenting solution and a product of the local Tech Stars.  David Cohen and company have done a fantastic job of bringing together some brilliant young whipper snappers and providing them with the resources they need to build some great companies…
Anyway, I had Intense Debate up and running in about 5 minutes.  The install was painless, and I was amazed when I fired up my blog and the WP commenting system was automagically replaced with Intense Debate and it works great… ah, job well done grasshopper!

Today, one of our design gurus, TD, was searching on Open Social and came across one of my posts.  He tried to access the page but was getting prompted for creds and couldn’t get access.  I took a look, and it turned the prompt was being thrown by Intense Debate.  I turned off the service, sent an email to the crew, and within 10 minutes and a few email exchanges all was fixed and happy again. That is pretty sweet!

I don’t mind when software stuff breaks, in fact I expect it to happen from time to time.  I write software and know how this stuff can go. But I WAS very excited to see Josh and crew get on it and get it fixed so quickly.  Excellent job on customer service as well fellas… David has taught you well ;)

Entry Filed under: Mobile